Contact FutureGain
Questions about your account, billing, or how the platform works? Send a message below or email us — we'll get back within 12 hours.
Business hours: Mon–Sat, 9 AM – 7 PM IST
Get in touch with us
Reach DexoSoft Solutions — we're here to help with FutureGain and all our services.
Primary contact
Contact: Jyotipriya Panda
We aim to reply within 12 business hours
Phone
Direct contact
Mon - Sat: 9:00 AM - 7:00 PM IST
UTC+5:30 | Available for international clients
Business Hours
IST (UTC+5:30)
Monday - Saturday
9:00 AM - 7:00 PM
EST (UTC-5)
Sunday - Friday
10:30 PM - 8:30 AM (overnight)
GMT (UTC+0)
Monday - Saturday
3:30 AM - 1:30 PM
We aim to reply within 12 hours on business days (Mon–Sat, IST). White-label clients get support terms in their contract.
Bhubaneswar Headquarters
India • Eastern Region
DexoSoft Solutions
Plot No. 756, Raghunathpur
Bhubaneswar, Odisha 751024
India
Chennai Development Center
India • Southern Region
DexoSoft Solutions
4/608, VOC Street, 2nd Floor
Kottivakkam (OMR), Chennai 600096
Tamil Nadu, India
Best for detailed issues
12h response
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Frequently asked questions
Quick answers to the most common questions. Can't find what you need? Use the form above.
Go to the login page and click "Forgot password". Enter your registered email and we'll send a reset link. The link expires in 1 hour. If you don't receive it, check your spam folder or contact us.
There is nothing to cancel: Pro is a one-time payment for one month or one year, and nothing is ever auto-debited from your card or UPI. Your access runs to the end of the period you paid for, and we email you before it ends so you can decide whether to renew. You can see your plan and its end date under Profile → Subscription. Within 30 days of paying you can ask for a full refund at hello@dexosoftsolutions.com.
Payments can take up to 5 minutes to reflect. If your plan still hasn't activated after that, email us with your registered email and the last 4 digits of your payment method. We'll resolve it within 24 hours.
No. Our AI models provide data-driven signals, not financial advice. Past performance does not guarantee future results. Always do your own research and consult a SEBI-registered advisor before investing.
We aggregate data from NSE/BSE feeds, technical indicators, F&O data, fund flows, delivery volumes, and sentiment analysis. Our models are retrained regularly to adapt to market conditions.
Yes — a 30-day money-back guarantee for first-time subscribers. If the platform doesn't meet your expectations, contact us within 30 days of your first payment with your registered email and we'll refund your full subscription fee. (This covers the subscription fee only — not trading outcomes.)