Privacy Policy
Last updated: June 2026 · Effective date: June 2026
FutureGain ("we", "our", or "us"), operated by DexoSoft Solutions, is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, who we share it with, how long we keep it, and what rights you have — in accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA) and applicable rules.
By using FutureGain you consent to the practices described in this policy. If you do not agree, please stop using the platform and contact us to delete your account.
1. Data Controller
- Entity: DexoSoft Solutions
- Platform: FutureGain (futuregain.in)
- Contact: hello@dexosoftsolutions.com
2. Data We Collect
Account & Identity Data
- Full name, email address, phone number (for WhatsApp alerts, if provided)
- Password (stored as a salted hash — we never store your plain-text password)
- Google Sign-In data (name, email, Google ID) if you use Google OAuth
Broker & Trading Credentials
- Zerodha Kite and/or Alice Blue broker API keys, access tokens, and session tokens — stored encrypted using AES-256-GCM in our database
- Broker account identifier (used to route trades to the correct account)
- Trading history: symbols traded, order quantities, entry/exit prices, P&L (stored to power your dashboard and performance reports)
Subscription & Payment Data
- Subscription tier, billing dates, payment status
- Payment transactions are processed by Cashfree — we do not store your card number, CVV, or UPI credentials
Usage & Technical Data
- IP address, browser type, device type, approximate location
- Pages visited, features used, watchlist stocks, AI chat history
- Login timestamps and session information
Communications Data
- WhatsApp number (only if you opt in for trade alerts)
- Email communication preferences (opt-in / opt-out status)
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Create and manage your account | Contract performance |
| Execute automated trades on your broker account (ARJUN) | Explicit consent at bot activation |
| Display AI stock signals and portfolio analytics | Contract performance |
| Send trade alerts via WhatsApp / email / Telegram | Consent (opt-in) |
| Process subscription payments via Cashfree | Contract performance |
| Fraud prevention and platform security | Legitimate interest |
| Improve AI models and platform features | Legitimate interest (anonymised data) |
| Comply with legal obligations | Legal obligation |
4. Data Processors & Third Parties
We share your data only with the following processors, strictly for the purposes stated. We do not sell your personal data.
Supabase (Database)
Hosts our PostgreSQL database. Your account, trade, and subscription data is stored here. Servers may be located in the United States or EU.
Anthropic (Claude AI — United States)
Processes anonymised market signals and portfolio context to generate trade decisions for ARJUN. We do not send your name, email, or phone to Anthropic. User identifiers are replaced with non-reversible hashes before transmission.
Cashfree Payments (India)
Processes subscription payments (UPI, cards, net banking). Cashfree is PCI-DSS compliant. We receive only payment confirmation tokens — not your raw card or UPI credentials.
Zerodha Kite (India)
Receives trade orders placed by ARJUN on your behalf, using your own broker account credentials. Zerodha is a SEBI-registered broker.
Alice Blue (India)
Receives trade orders placed by ARJUN on your behalf, using your own broker account credentials. Alice Blue is a SEBI-registered broker.
WhatsApp / Meta (optional)
If you opt in for WhatsApp trade alerts, your WhatsApp number is used to deliver trade notifications. Opt-in is required and can be withdrawn at any time.
5. International Data Transfers
Some of our processors (Supabase, Anthropic) are based in the United States. When data is transferred outside India, we rely on contractual protections (Standard Contractual Clauses or equivalent) to ensure your data receives adequate protection. Payment data processed by Cashfree remains within India.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account profile (name, email) | Until account deletion is requested |
| Broker API credentials | Until account deletion or broker disconnection |
| Trade history & audit log | 3 years (for your performance records) |
| Payment history | 7 years (statutory accounting requirement) |
| AI chat history | 90 days |
| Signal archive | 30 days (paid plans); 7 days (free plan) |
| Login / session logs | 90 days |
Payment history may be retained longer to comply with GST and accounting laws. On account deletion, all personal data outside legal retention requirements is permanently erased within 30 days.
7. Security Measures
- Broker API keys encrypted with AES-256-GCM before storage
- All data transmission over HTTPS (TLS 1.2+)
- Database access restricted by role-level permissions
- Passwords stored as salted hashes (bcrypt)
- Rate limiting on all authentication endpoints
- Session tokens rotated daily for broker integrations
No system is 100% secure. In the event of a data breach affecting your personal data, we will notify you and the relevant authority as required by DPDPA 2023.
8. Your Rights (DPDPA 2023)
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
To exercise any right, email our Grievance Officer at hello@dexosoftsolutions.com with subject line "DPDPA Data Rights Request". We will respond within 30 days.
Delete Your Account
Permanently deletes your account and all associated personal data (trade history, broker credentials, watchlist, preferences). Payment records are anonymised but retained for 7 years for accounting obligations. This action cannot be undone.
Request Account Deletion →9. Grievance Officer
As required by the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer:
Name: [Grievance Officer Name — to be designated by DexoSoft Solutions]
Email: hello@dexosoftsolutions.com
Response time: Within 30 days of receiving a complaint
If your grievance is not resolved within 30 days, you may approach the Data Protection Board of India once constituted under DPDPA 2023.
10. Automated Decision-Making
The ARJUN AutoTrader uses automated AI processes (powered by Anthropic Claude) to evaluate stock signals and place buy/sell orders on your behalf. This constitutes automated decision-making that has financial consequences. By enabling ARJUN, you explicitly consent to this automated processing and acknowledge that you remain solely responsible for all trading outcomes. You may disable automated trading at any time from your AutoTrader Settings page.
11. Cookies & Session Storage
We use session cookies to keep you logged in and to maintain your preferences. We do not use third-party advertising cookies. Analytics data (page views, feature usage) is collected in aggregate form for platform improvement. You can disable cookies in your browser but this may prevent you from logging in.
12. Children's Privacy
FutureGain is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us immediately for deletion.
13. Changes to This Policy
We may update this Privacy Policy when our practices change or when law requires it. Material changes will be communicated by email and/or a prominent notice on the platform at least 7 days before they take effect. The "Last updated" date at the top of this page reflects the current version.
14. Contact Us
For any privacy-related queries, data rights requests, or concerns, please contact:
Email: hello@dexosoftsolutions.com
Subject line: "Privacy Request — [your name]"
Response time: Within 30 days